LANA + ServiceM8 Integration Explained
LANA captures your leads and automates workflows
LANA ensures you and your staff have ONE reliable method to manage all of your customers with automation between ServiceM8 & LANA
LANA Leads are pushed into your Quoting Tool
Capture All Contacts & Messages In One Place For Simplicity & To Track Customer Communication With Team
Improve Your Customer Experience With Automated Messaging Via SMS, Phone & Email During Job Management
Communication
Efficiency
LANA + ServiceM8 automatically syncs contacts to avoid double handling + ensure one database
LANA can track individuals with multiple quotes/ jobs in ServiceM8 at anytime
Any Status, Queue & Badge change in ServiceM8 automatically updates in LANA which can trigger a workflow to occur such as a sequence of SMS, Email or manual notifications
See all team members communication in one place with the customer
Track where all customers are discovering your business & the amount of conversions, losses & incomplete jobs
See what stage all Jobs are at with our built-in-pipeline
Create tasks against jobs to each team member
Visibility
LANA provides a better customer experience, by streamlining the communication process from start to finish, all from one convenient dashboard
LANA helps ServiceM8 Users win more jobs
Power your ServiceM8 with The LANA CRM
- Bulk SMS
- Bulk Email
- Market Segmentation By Tag
- Sync Contacts To ServiceM8
- Dynamic Capture Of Contacts
- Custom Contact Info
- Lead Attribution (Tracking User Behaviour)
- Record Communication Across All Channels
- Assign Tasks & Notes To Contact
Wanting More Google Reviews?
By Simply closing a job to paid in ServiceM8, LANA will trigger a post sale workflow, automatically sending Google reviews, surveys, follow up scheduling and more
